Non-food product safety

So as best to be prepared to respond to any non-food product safety issue, you should consider implementing an initial incident management plan to enable you to identify and respond to product quality or safety issues in a swift and proportionate manner.

When a product safety incident occurs, there are a number of issues that you should consider in the first 24 to 48 hours.  Set out below are the issues which our experience suggests will often need to be addressed. For food product safety incidents, please click here.

Please click on each issue to access more detailed information.